At Epsom and Ewell, we are proud to serve our community with integrity, transparency, and care.

Our Customer Services Charter sets out our commitment to you – our residents, businesses, and visitors – by clearly outlining the standard of service you can expect whenever you interact with us.

The Charter is available to view and/or download at the bottom of this page.

If you require a hard copy we can arrange for you to collect one at the Town Hall, alternatively we can post you out a copy. If you require either of these options please email us using contactus@epsom-ewell.gov.uk or call us during opening hours on 01372 732000.