Contact us


The Town Hall is currently closed to walk in visitors until further notice.

Our Customer Services team offers help and advice on our services. If you need more specific advice we can put you in touch with the appropriate service. While the Town Hall is closed to visitors please contact the team via email, our online form (see right) or by telephone.

Epsom & Ewell Borough Council Offices will be closed from 3pm on Thursday 24 December until 9am on Monday 4 January. During this time, emergency telephone calls will be answered by our out of hours service. We will respond to any online enquiries when the office opens again in January. Please see this page for information about help and support from charities and other local organisations during the festive period. In an emergency where there is danger to life, always dial 999.

Normal Contact Centre Opening Times

  • Monday to Friday 9am to 5pm

We are closed during UK public holidays.

Online reporting via our electronic webforms is available 24 hours a day, 7 days a week.

Our address - Town Hall, The Parade, Epsom, Surrey, KT18 5BY

If you are unable to use our online form, you can contact us on our telephone number on 01372 732000. Hard of hearing can SMS on 07950 080 202.  

Privacy Policy Notice

Link to read our privacy policy notice.