What to do if you find a stray dog
Our stray dog service is provided by an outside company SDK Environmental Limited. We will collect stray dogs that are confined and under your direct control and care. If you have found a dog you may telephone 03444 828320 (operational 7 days a week, available 24 hours a day), and we will coordinate with you to attend and take possession of the dog.
What to do if you have lost your dog
If you have lost your dog and think your dog may have been collected by the Dog Warden Service, please visit www.lostdogsuk.co.uk This website has details of dogs that have been found by our contractor and a contact number to arrange for collection. If your dog is not in the care of our contractor it may be useful to search more widely via some of the websites at the bottom of this page.
Details of dogs collected by the Council’s Dog Warden Service are uploaded to the website within 24 hours.
How to reclaim a dog
If we have your dog, you can reclaim it by calling 03444 828300 8.30am-5.00pm everyday.
You will need to provide:
• Proof of residential address (e.g. utility bill); and
• Proof of ownership (e.g. kennel club registration, family pet photo, vet bill)
You will be asked to pay a charge for the collection and kennelling of your dog as set out below.
- Collection fee where dog is not microchipped or correct chip details not registered £130
- Collection fee where dog is correctly microchipped and registered £110
- Return to owner fee £35
- Kennel fee Up to £30 per day
- Statutory fee (payable in all circumstances) £25
Direct Return to owners without taking to kennels
- Statutory fee £25
- Collection fee £15
Advice on dangerous or aggressive dogs
Should you have concerns or a complaint regarding a dangerous dog, or if you have been attacked by another dog, please report it to the police via www.surrey.police.uk or 101.
Please find more information on the Government's webpage on controlling your dog in public
Microchipping and Tags
By law all dogs must be microchipped - breeders must microchip puppies before they are sold at eight weeks. If you sell, re-home your dog, or move address, it is an offence not to update the details on the microchip database. Additionally all dogs must be tagged with the name and address of the owner. A telephone number is not required but is recommended. By correctly microchipping and tagging your dog, you increase the chance of successful reunification at a lower cost to yourself as well as complying with the law.