My Council Services
You can now report issues relating to refuse and recycling collections, such as missed collections, on our residents' portal, My Council Services.
My Council Services already allows residents to report issues, such as fly-tipping, dead animals, graffiti and littering, as well as managing garden waste subscriptions, bulky waste bookings and ordering new bins.
Signing up is simple. We recommend registering for an account, as this will allow us to keep you updated with the progress of your requests. To do so, just access the portal here: My Council Services (please ensure you are using either Chrome, Edge, Safari or Firefox as your browser).