We have suspended charges in most of our car parks until the end of April. Please read this update for more information
We currently have four barrier controlled car parks.
The barrier system uses plastic recyclable tokens rather than paper permits.
As you enter, you will be issued with a yellow token when you press the green button. When you are ready to leave, inserting the token into one of the pay machines calculates the length of your stay and amount due. Compared to pay and display, this system helps you avoid overstaying the time printed on your ticket which can lead to a Penalty Charge Notice being issued. This allows our Civil Enforcement Officers to focus on street enforcement instead of patrolling the car parks.
Regular Parker Card (Hook Road only)
Users of Hook Road car park have the option to purchase a Regular Parker card.
The Regular Parker card allows you to park at a discounted rate for visits over three hours. A fee of £15 is payable for the use of the card which will expire on 31 March 2021.
The card can be used on a pay as you park basis or alternatively credit can be stored onto your card so you do not have to go to the pay station every time you use the car park. The charge will be deducted when you present your card at the exit barrier.
Blue badge parker card
Disabled blue badge holders may wish to apply for a blue badge parker card. This enables the user to benefit from an additional hour of parking, free of charge, over and above the paid for time (the first hour is always chargeable).
You can also store money onto your card so you do not have to go to the pay station every time you use the car park. The charge will be deducted when you present your card at the exit barrier at the end of your visit.
To apply for a blue badge parker card you will need to either bring in a copy of your valid badge to the Town Hall reception or scan in colour and attach to the online application available above.
It is important that a lost card is reported to us immediately so the card can be deactivated. You can do this either by telephone Monday to Friday during office hours on 01372 732000 or by email to firstname.lastname@example.org.
Please note if a replacement card is required a charge of £15 will be applied. If you have credit on the lost card, only the balance at the time of notification will be transferred to a new card.