Epsom and Ewell Community Safety


Epsom and Ewell is recognised as one on the safest places in Surrey to live, work and study.

The Crime & Disorder Act 1998 requires a number of public agencies operating in the Borough of Epsom and Ewell to identify crime and anti-social behaviour occurring in their area and to devise joint working arrangements to address the negative impact upon the community.

The Epsom and Ewell Community Safety Partnership meets quarterly to discuss community issues affecting the borough and to create a vision for the future. The partnership includes the following partners:

Statutory Partners

  • Surrey Fire & Rescue Service
  • Surrey Police
  • Surrey County Council
  • Kent, Surrey and Sussex Probation Service
  • Surrey Downs Clinical Commissioning Group
  • Epsom & Ewell Borough Council

Non-statutory Partners

  • Office of the Surrey Police & Crime Commissioner
  • Rosebery Housing Association

The Community Safety Partnership have met and agreed the current priorities for the Borough of Epsom and Ewell. See document uploaded on this page.

Useful Links

Domestic Abuse - Anyone experiencing domestic abuse or suspects someone else is the subject of domestic abuse can find information on what to do at the https://www.healthysurrey.org.uk/domestic-abuse  

Substance Abuse (including alcohol) - Help is available to those who are directly involved in substance abuse and those are associated with someone who has substance abuse issues at the https://www.healthysurrey.org.uk/drugs-and-alcohol

Anti-Social Behaviour (ASB) - ASB is often challenging to define and resolve but is recognised as a major area of concern to the community. Below is a number of ASB subjects and what action should be taken.

Noise nuisance - Advice is available on our https://www.epsom-ewell.gov.uk/noise-nuisance.

Environmental nuisance - Such as graffiti, fly tipping or abandoned cars should be reported to the council https://www.epsom-ewell.gov.uk/residents/online-forms  

Neighbourhood disputes involves criminal activity – report to Surrey Police on 101 or in an emergency 999.

Neighbourhood disputes involving housing association tenants – contact their housing provider.

Rosebery Housing association - https://www.rosebery.org.uk/

Other Neighbourhood disputes – Report to the council using our contact form at the top of this page.

Mediation is a recommended way of resolving neighbourhood disputes. The local mediation service is https://mediationsurrey.org/

How is anti-social behaviour tackled in Surrey?

For information about how anti-social behaviour is tackled in Surrey and how to access the community trigger please visit www.healthysurrey.org.uk/asb

For independent advice on tackling ASB www.asbhelp.co.uk

ASB Case Review

The ASB Case Review is part of the Anti-Social Behaviour Crime and Policing Act 2014. It gives victims and communities the right to request a review of their anti-social behaviour complaints and brings agencies together to take a joined up, problem solving approach to find a solution.

If an ASB Case Review submission meets the defined threshold, a case review will be undertaken by the local Community Safety Partnership (CSP). Agencies will share information, review what action has been taken and decide whether additional actions are possible.

Who can use the ASB Case Review?

A victim of Anti-Social Behaviour (ASB) or another person acting on behalf of the victim.

The victim could be an individual, business or community group.

You can submit an ASB Case Review request if:

  • You have reported three times in the last six months separate, but related, anti-social incidents to agencies and the problem persists

You cannot submit an ASB Case Review if:

  • The agency/agencies involved have given you a time-frame for actions to be completed and this has not yet expired.
  • The agency/agencies involved have taken action but you are unhappy with the conduct of a particular agency. This should be dealt with through the agency's complaints procedure

Who will deal with my ASB Case Review submission?

Your ASB Case Review submission will be dealt with by your local Community Safety Partnership which is made up of a number of agencies including:

  • Epsom and Ewell Borough Council
  • Surrey County Council
  • Surrey Police
  • Other agencies or organisation’s determined locally, for example, the housing provider

How to report an ASB Case Review

Please complete the ASB case review form.  If you are unable to complete the form online, we can send you a paper copy if provide your postal address to csp@epsom-ewell.gov.uk.

You will need to provide us with details of three separate incidents of ASB that you have reported, or the names of five other people who have reported the same incident, along with your name and contact details.

What happens next when you submit an ASB Case Review?

  1. When a completed ASB Case Review application is received you will receive an acknowledgement receipt of your request for anti-social behaviour case review within three working days.
  2. The Community Safety Partnership (CSP), will review the information you have provided, to determine whether your case meets the ASB Case Review threshold. If it does, the case will be reviewed. This will involve information sharing with the police, housing (inc. relevant social landlords), environmental health, and social care and health providers, depending on the nature of the case.
  3. If your case does not meet the threshold you will be notified within 10 working days of the receipt of your application.
  4. If your case does meet the threshold, a trigger panel with a senior representative for the relevant agencies will then meet to identify an appropriate and proportionate action plan. This will happen within 25 working days of the receipt of your application.
  5. The case review will discuss the issue you raise, review what action has already been taken and consider recommendations for additional action to resolve the problem.
  6. Following the ASB Case Review panel meeting you will get a written response detailing the decision of the panel.
  7. If you are unhappy with the decision regarding your ASB Case Review request, it is advised that you contact the Office of the Police and Crime Commissioner.

ASB Case Review Applications

Numbers of ASB Case Review applications 2021 2022 2023
Applications for ASB Case Reviews 4 2 3
Number of times thresholds not met 0 0 2
Number of case reviews 4 2 1
Number of case reviews resulting in recommendations 4 2 1

 Public Spaces Protection Orders

The Epsom and Ewell Borough has two Public Space Protection Orders (PSPO).

  1. Epsom & Ewell Borough Council Alcohol Public Spaces Protection Order No.1 of 2021 prohibiting consumption of alcohol in certain circumstances in certain public locations.
  2. Epsom & Ewell Borough Council (Psychoactive Substances) Public Spaces Protection Order No.1 of 2022 which makes it an offence to consume and possess psychoactive substances in public locations in the Borough.  Psychoactive substances might be Nitrous Oxide, certain solvents and other ‘legal highs’.  Exemptions apply for legitimate use and it is not intended to control caffeine or caffeinated products within this PSPO.

Copies of both PSPOs appear on this page.


The Council operates several CCTV schemes for the purposes of prevention and detection of crime and the apprehension or prosecution of offenders.  These schemes operate in certain Council buildings, Epsom Town Centre and in some parks and open spaces as well as on the majority of the Council's municipal vehicles.  We also operate a body worn camera scheme for our enforcement staff and utilise mobile re-deployable CCTV when justified.  The Epsom Town Centre Scheme is monitored at peak times by an agreement with Ashley Centre and the Epsom Business Improvement District. The use of CCTV is covered by the Council's adopted Video Surveillance System (VSS), Policy available on this web page, and we have identified the following sections of article 9 of the General Data Protection Regulations as a lawful basis for operating these schemes and processing special category data:

9(2)(a) Explicit consent 

9(2)(b) The obligations of employment, social security and social protection law 

9(2)(f) Processing is necessary for the establish, exercise or defence of legal claims or whenever courts are acting in their judicial capacity. 

9(2)(g) Processing is necessary for reasons of substantial public interest. 

9(2)(i) Processing is necessary for reasons of public interest in the area of public health. 

Unless specifically required, imagery is retained only for a limited duration. To access this information please email your enquiry to foidpa@epsom-ewell.gov.uk and we will be able to advise you on what information is held and how to view it.