NHS and Government Guidance

National guidance (GOV UK)

For the latest government guidance, please visit www.gov.uk/coronavirus.

COVID-19 figures for Surrey

For daily COVID-19 figures and statistics for Surrey, please visit the Surrey County Council website

Latest NHS advice

NHS advice about coronavirus, including key symptoms, what to do when self-isolating, and how to avoid catching and spreading it, can be found at www.nhs.uk

Coronavirus symptoms, testing and vaccinations

For information on symptoms, testing and vaccinations, please visit this page on the NHS website.

For more information about the vaccine, please visit this page on the NHS website

A guide to your COVID-19 Vaccination (Easy Read)

More information about the Coronavirus vaccine


The NHS COVID-19 Test and Trace app is available to download for free and is the fastest way to see if you're at risk from Coronavirus.

Get the app (NHS UK)

About the App

When a user registers for the app, they will be asked for the first half of their postcode (known as their postcode district). This will then inform them about restriction in place where they live.

The NHS COVID-19 app supports the national test and trace effort by:

  • supporting traditional test and trace methods
  • informing the public of rising rates in their postcode area
  • alerting them if they’ve been in contact with someone who has tested positive (even if they don’t know them)
  • providing a ‘checking in’ function based on QR codes displayed in venues and public spaces
  • allowing people to check their symptoms, and book a test if they need one

In England, alert level is based on the Local Authority Watch-list, determined each week by the Secretary of State for Health and Social Care. It draws on advice from the Chief Medical Officer for England, NHS Test and Trace, the Joint Biosecurity Centre and Public Health England. Users will be notified if and when their local alert level changes.

Find out more by visiting the NHS COVI9-19 App website
COVID-19 App - explainer video

Information about Test and Trace in other languages (Public Health England)

NHS 111

NHS 111 can help if you have an urgent medical problem and are unsure what to do. It is available 24 hours a day, 7 days a week. To get help you can go to 111.nhs.uk or call 111.

If you’re deaf you can call 18001 111 on a text-phone or visit the NHS 111 British Sign Language Service.

Remember, in an emergency always call 999.