Council service changes

This page is being regularly updated following the latest coronavirus guidance from the government. On this page you will find information about changes to council services and other organisations during this time.

Town Hall

The Town Hall is closed to walk-in visitors until further notice. 

Alternative contact information for organisations normally based in the Town Hall

Age Concern Epsom & Ewell For all enquiries, please email info@ageconcernepsom.org.uk or call 01372 732456
Citizens Advice Epsom & Ewell Advice Line - 01372 732456 or visit www.citizensadvice.org.uk
Surrey Police Please use the yellow telephone at the rear of the Town Hall. The nearest walk-in Police Station is Reigate
Surrey County Council For Adult Social Care enquiries, email epsom.ewelllocalityteam@surreycc.gov.uk or call 01372 832360

Council services

Building Control Suspended The team will not be carrying out site inspections until further notice. For Building Control enquiries, please email businessadminhub@epsom-ewell.gov.uk.
Community Alarm Good Service For more information, please see this page.
Waste collections Please check For full details, please check waste collections today for live updates.
Meals at Home Good service For more information, please see this page.
Transport from Home Limited service For urgent medial appointments only. For more information, see this page.
Wellbeing Daycare Closed

Due to the latest national guidelines, sessions will not be running for the foreseeable future.

Car Parks

Nonsuch Park: The Cheam Gate on Ewell Road to Nonsuch Park is now closed to drive-in visitors for the park and gardens ONLY. The road will remain open for NHS staff, those attending the vaccination centre, or nursery school. Please avoid driving if you can and walk to local open spaces to exercise in accordance with government guidelines.

All running and operating as normal with the exception of the Old London Road Car Park (also known as the Top Car Park) and the Hyperion Car Park at Epsom Downs which remain closed.

Free parking will continue to be available to NHS staff, care workers and NHS volunteer responders involved in the Covid-19 response in the council’s pay and display car parks. A key worker parking pass, which can be issued by their employer, will allow them to park for free when a permit is displayed within their vehicle.

Parks and open spaces

Parks and open spaces remain open and park gates will continue to close half an hour before sunset. Please remember to follow the government's social distancing guidance when visiting our parks and open spaces.

  • Playgrounds - OPEN
  • Pavilions - CLOSED
  • Astroturf football - CLOSED
  • Outdoor fitness groups - CLOSED
  • Outdoor gym equipment - CLOSED
  • Skate parks - CLOSED
  • Tennis Courts - CLOSED
  • BBQs - CLOSED
Epsom Downs Minor changes In order to manage the threat of COVID-19, different arrangements have been instigated on Epsom and Walton Downs - please see this page for more information. The toilet facilities at Epsom Downs remain closed for the foreseeable future.
Long Grove Park Part closed The Skate Park is closed.
Nonsuch Park Road Closure The Cheam Gate on Ewell Road to Nonsuch Park is now closed to drive-in visitors for the park and gardens ONLY. The road will remain open for NHS staff, those attending the vaccination centre, or nursery school. Please avoid driving if you can and walk to local open spaces to exercise in accordance with government guidelines.

Epsom Market

Epsom Market will continue to trade with essential items only and with COVID secure measures in place. Our regular Wednesday, Thursday, Friday (with French stalls from UK-based traders) and Saturday markets will operate under local alert level restrictions, including stalls selling non-essential items. For more information about Epsom Market, please click here.

Other council venues

Community & Wellbeing Centre Part-closed

Only a limited number of classes and the foot clinic are still running.

Bourne Hall Part-closed The museum, cafe and toilets remain closed until further notice. For information about Bourne Hall Library and services available, please see more information about Surrey County Council Library Closures. For more information, visit the Bourne Hall website.
Ewell Court House Closed Closed until further notice
Epsom Playhouse Closed For details on cancelled or rescheduled performances, please check the Epsom Playhouse website
Harrier Centre Closed Closed until further notice.
Hook Road Arena Closed Closed until further notice
Rainbow Leisure Centre Please check Please see the GLL website for more information.

Volunteering

Group activities up to six persons (such as countryside volunteering) can take place subject to new guidance.