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Hot weather - early starts

Over the next few days, Thursday 10 - Monday 14 July, while the high temperatures are forecast to continue, we will be starting refuse and recycling collections slightly earlier than usual, at 6am. This is to help our collection staff's wellbeing in the hot weather.

If these are your collection days, please help us by leaving your bins out for collection by 6am. Thank you.

Monday 7 July - no garden waste collections

We regret that, due to significant staff sickness, we were unable to collect garden waste on Monday 7 July.

We regret that we will be unable to return until your next scheduled collection on Monday 21 July.

At that time, we will also collect any excess garden waste that subscribers may have accumulated in the meantime. Please bag any excess garden waste and leave it next to your bin (please do not use bags that are larger than your bin).

We apologise sincerely for this issue, and thank you for your patience.

My Council Services

You can now report issues relating to refuse and recycling collections, such as missed collections, on our residents' portal, My Council Services.

My Council Services already allows residents to report issues, such as fly-tipping, dead animals, graffiti and littering, as well as managing garden waste subscriptions, bulky waste bookings and ordering new bins.

Signing up is simple. We recommend registering for an account, as this will allow us to keep you updated with the progress of your requests. To do so, just access the portal here: My Council Services (please ensure you are using either Chrome, Edge, Safari or Firefox as your browser).

Quick guide to recycling

Simply weekly recycling logo

recycle for Surrey logo

Documents

AttachmentSize
PDF icon Guide to Simply Weekly Recycling 4.73 MB