Please note this service does not operate on bank holiday Mondays, Good Friday or during Christmas and New Year's weeks.
What do we collect?
This is a chargeable service (see below). It is for waste that is too large or heavy to fit into your bins, such as furniture, washing machines, fridges and freezers.
Please note the following:
- Fridges/Freezers need to be empty of food and have the doors taped securely shut. Please note: we do not collect large, American-style or commercial fridges and freezers because they are too large for the tail-lifts on our vehicle.
- We do not collect heavy items such as building rubble; posts; paving stones; iron baths; soil; pianos; hazardous waste such as asbestos (roofing tiles etc); fluorescent tubes (they contain mercury); hygiene waste (sharps etc); heavy panes of glass and glass doors.
- Certain items will need to be checked before collection, such as roofing, to ensure they are not hazardous.
How much does it cost?
The cost depends on how many items you wish us to collect. Please note that five ordinary bin-bags of waste count as one item. The cost will be automatically displayed when you book. If you have a large amount of waste, or an unusual item, we can provide a specific quote after visiting the property to assess the load.
The service is non-refundable once booked, All items need to be included in your booking, we cannot add items to a booked collection at a later date.
When and where do collections happen?
Collections are made from the front boundary of your property between 6.30am and 5pm. Please ensure that your items are out for collection by 6.30am.
Collection days are by Wards. Check your Ward. Your specific collection day will be allocated when you book:
- Auriol - Monday
- College - Friday
- Court - Wednesday
- Cuddington - Monday
- Ewell - Tuesday
- Ewell Court - Monday
- Nonsuch - Tuesday
- Ruxley - Wednesday
- Stamford - Thursday
- Stoneleigh - Tuesday
- Town - Friday
- West Ewell - Wednesday
- Woodcote - Thursday