What is a "Bulky Item" of waste?

Bulky items are items of household waste which cannot fit into your wheelie bin due to size or weight.  This may include such items as fridges, freezers, washing machines or furniture.

Furniture or large electrical goods could be recycled - see below.  If not, we can collect them for you, for a fee.

Recycling furniture

Good quality furniture items (no electrical items) may be donated to the Vine Project to help local families and individuals on the lowest incomes.

The Vine Project will collect any suitable items for a small charge of just £5 and donate them to local people in the greatest need.  The Vine Project is a charity organisation serving the local community to bring a positive change to people's lives and improve the quality of our environment.

To arrange a collection or make an enquiry, call the Vine Project on 020 8685 6640 .

Recycling large electrical goods

You can donate good quality large electrical items (less than 5 years old and fully working) to help the British Heart Foundation raise funds to fight heart and circulatory disease, the UK's biggest killer.  Suitable items are collected free within 48 hours.

To arrange collection or make an enquiry call the British Heart Foundation on 020 8773 0618.

If I can't recycle the item, how can I arrange collection by the Council, and when will it take place?

To arrange a collection by the Council please call us on 01372 732000.

Collections take place within 3 to 4 working days from the date we receive payment and are made between 7am and 3pm.  Unfortunately we cannot confirm a specific time and date for collections, (although we only collect fridges and freezers on Tuesdays because of special arrangements for disposal.)

Please ensure that the item(s) for collection are left on your property, outside but as close to the road as possible to make sure we can easily get at them.  The item(s) must be left ready for collection by 7am on the day after you request the collection.

How much will it cost?

There is a standard charge of £17.00 per item but larger items cost £42.64.  Larger items are defined as those than cannot easily be handled by two men, examples of which are chest freezers and garage doors.

Where appropriate, we may need to provide an individual quote for unusual items, or for collection of large quantities of material e.g. DIY waste.  We will advise you where this is the case at the time of calling and, if necessary, will arrange to visit you to view the items.

Residents in receipt of benefits are entitled to three free collections per financial year.

Garden waste recycling

Large loads of garden waste can be collected on a recycling-only basis.  A minimum amount of half a lorry-load applies.  Costs are:

£110.00 for a half lorry-load

£220.00 for a full lorry-load

Please note: each request must be first assessed by our Operational Services department, and we must check that the material is not contaminated with non-recyclable items prior to loading it onto the vehicle.  We will not be able to offer a collection service for garden waste unless it is uncontaminated and fully suitable for recycling.

For further information and to request the service please call us on 01372 732000.

How can I pay?

Payments can be made by debit or credit card by telephoning 01372 732000, Monday to Friday between 9am and 5pm. 

Alternatively payments may be made in cash, by cheque or debit/credit card at the cashiers office in the Town Hall, from Monday to Friday between 9am and 4pm.

Cheques, made payable to Epsom & Ewell Borough Council and accompanied by documentation which clearly identifies the reason for the payment, may be sent by post to:

Financial Services
Epsom & Ewell Borough Council
Town Hall
The Parade
Epsom
KT18 5BY

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