Director of Human Resources and Communication:
Irene Clarke

This directorate is responsible for Human Resources/Payroll and Consultation and Communications.

email: iclarke@epsom-ewell.gov.uk

Human Resources/Payroll

Responsible for the operational service including:

• Recruitment, Selection, interviewing and testing
• Training administration
• Sickness monitoring
• General advice to all managers and staff on employment law and practice
• Disciplinary, performance appraisal and personal development plans
• Payroll/Payroll Bureau Services
• Performance Management
• Staff Benefits
• Policy Development
• Employee and Industrial Relations
• People Strategy and Pay Policy.

Consultation and Communications 

Responsible for providing a public relations, research, performance management, communications and internal consultancy service to help the Council achieve its objectives and to maximise its efficiency and effectiveness. This includes:

• Market research and consultation, including the management of FEEDBACK, the Council's Citizens Panel
• Collection, monitoring and reporting of Key Performance Indicators and data required by central government, production of the annual Performance Summary booklet/reports
• Performance management framework, including monthly and quarterly performance reporting to Directors, Councillors and relevant policy committees
• Conducting Best Value Reviews and the monitoring of Improvement Plans
• Key media relations activities including press liaison, advising on advertising, marketing and promotional activities and other corporate communication activities
• Editing of the Borough's magazine, Borough Insight and staff magazine, Grapevine
• Managing internal/external communications, including the intranet and website features and surveys
• Managing the Council's equality and diversity agenda.