If you are unhappy with the service we have given you, please write to the Council Tax Section giving full details of your complaint, clearly marked:

'CUSTOMER COMPLAINT'

If you are unhappy with the reply, or you do not receive a reply within 7 working days, please write to the Head of Revenues and Benefits, at the address shown below, who will deal with your complaint personally.  We will also advise you of the next stage, should the matter still not be resolved.

Council Tax Section
Epsom & Ewell Borough Council
Town Hall
The Parade
Epsom
KT18 5BY

Further Information

Telephone:  01372 732000
email: counciltax@epsom-ewell.gov.uk

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