With a Community Alarm you're never alone!
The Community Alarm service provides elderly residents of the Borough with a pendant which can be worn around the neck or on the wrist and connects through a phone line. This allows you to call for help in the event of illness, a fall or other emergency, no matter where you are in your house or garden.
The service allows you to live independently within the community, giving you, your family and friends, the reassurance and peace of mind that help can be called for in an emergency.
How does the Community Alarm Service work?
You are provided with a pendant which can be worn around the neck or on the wrist. If you need assistance you can get "Help at the touch of the button" (pendant).
This will connect you to the Control Centre, the centre is manned 24 hours a day, 7 days a week, they will know all your details and be able to get the right help to you including the emergency services if required.
What happens if I fall and I am unable to talk?
Immediately after you have pressed the button on your pendant your details appear on the computer screen at the Control Centre. If you cannot speak to the Control Centre Operator, one of your keyholders and the emergency services are called to come and help you.
To join
Call us on 01372 732000. We will explain all you need to know about the Community Alarm System and can arrange demonstration/installation of the unit and pendant in your home
Community Alarm Application Form (pdf - 49.54kb)
| Community Alarm |
£19.00 per calendar month |
If you are in receipt of Pension Credit or Council Tax Benefit
(Please note "Single Person Discount" alone does not entitle you to the lower charge) |
£15.00 per calendar month |
| Reduced charge for existing clients with alarms installed before the 1 April 2011 |
£12.50 per calendar month |
Telecare
Telecare is an upgrade to the normal alarm equipment, which can can give extra help when you need it. See a list of some of the items we can supply, for further information contact us on 01372 732000.
| Smoke Sensor |
Providing an early warning whether you in the property or away. |
| Gas Sensor |
Provides an early warning of dangerous levels of gas. |
| Flood Sensor |
Provides an early warning of flood situations, such as taps being left on. |
| Bed Sensor |
Provides an alert if the bed has been left and it has not been returned to within a certain time. |
| Medication Dispencer |
Helps remind you when medication is due and can raise a call if the medication is not taken. |
| Cost: |
£1.00 per month for one or more items. |
Keysafes
Have you ever forgotten your keys or need to provide reliable access for "Home Help, Carers, Nurses, Paramedics and the Emergency services"? A keysafe may be the answer.
This is a small metal constructed box with a coded push button keypad, which is screwed to the brick work outside the property. This would contain keys to obtain access to the property.
| To supply and fit a keysafe |
£56.00 |
| To supply a keysafe only |
£43.00 |
| To rent a keysafe |
£2.00 per month |
See
fees and charges for more details.
Further Information
A video or DVD on the Community Alarm Service is available for loan, please call us if you wish to view it.
Telephone: 01372 732000
email: contactus@epsom-ewell.gov.uk