The Easy Way - By Direct Debit

You give one instruction to your bank or building Society.  They then ensure that the appropriate amount is transferred automatically from your account to the Council's when it is due.  You will be notified in advance of the payments and their due dates.  You will be able to query a payment should you feel it is wrong, or stop it altogether.  You can obtain a refund if ever an error is made on your account.

Other important advantages are:

• No cheques to write, letters to post
• No queueing
• Your bank or building society does all the work - but you stay in control.

The Direct Debit Guarantee

• This Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits
• If there are any changes to the amount, date or frequency of your Direct Debit, Epsom & Ewell Borough Council will notify you 10 working days in advance of your account being debited or as otherwise agreed. If you request Epsom & Ewell Borough Council to collect a payment, confirmation of the amount and date will be given to you at the time of the request
• If an error is made in the payment of your Direct Debit by Epsom & Ewell Borough Council or your bank or building society, you are entitled to a full and immediate refund from your bank or building society 
• If you receive a refund you are not entitled to, you must pay it back when Epsom & Ewell Borough Council asks you to                               
• You can cancel a Direct Debit at any time by simply contacting your bank or building Society. Written confirmation may be required. Please also notify us.

How to setup a Direct Debit

If you would like to set up a Direct Debit, either phone 01372 732000 or open and complete the document below:

Council Tax Direct Debit form (pdf - 181kb)

National Non Domestic Rates (NNDR) Direct Debit form (pdf - 182kb)

Print a copy and return to the address below:

Council Tax Section
Epsom & Ewell Borough Council
Town Hall
The Parade
Epsom
Surrey KT18 5BY

Payments may also be made as follows:

In person

Can be made at the Town Hall, The Parade, Epsom; Monday to Friday, 10am to 2pm.  You will need your Council Tax/Business Rates bill or reference number.

By post

To the Director of Finance, Town Hall, The Parade, Epsom, Surrey KT18 5BY.  Please send your cheque, crossed and made payable to EPSOM & EWELL BOROUGH COUNCIL, with your reference number on the reverse of the cheque.  Please note that receipts will not be issued.  Please check your bank statement to ensure clearance.
Any post-dated cheque will be processed on the day it is received, therefore the cheque may be presented before the due date.  The Council accepts no responsibility for any loss of interest or charges incurred.

By Credit Card

By paying personally at the Cash Office at the Town Hall or by telephoning the Council on 01372 732000. Please note - a charge of 1.5% applies to all credit card payments.

By Switch/Delta

By paying personally at the Cash Office at the Town Hall, or by telephoning us on 01372 732000.  Please have details of your card ready.

By e-banking

Sort Code 60-08-01, Account Number 17185998, Account Name 'Epsom & Ewell Borough Council'.  Please quote your Reference Number with each payment.

By e-payments

Pay online through the Council's website

You must pay each instalment on time. If you default, you will be issued with a reminder.  If instalments are not brought up to date and maintained you will lose the right to pay by instalments.

Further Information

Council Tax
Telephone: 01372 732000
email: counciltax@epsom-ewell.gov.uk

Business Rates
Telephone: 01372 732000
email: businessrates@epsom-ewell.gov.uk